Privacy Policy
1 INTRODUCTION
1.1We are committed to protecting and respecting your privacy. Octavia Learning is a private company. In this privacy notice, references to “we”, “us”, or “our” is reference to Octavia Learning.
1.2This privacy notice sets out the basis on which any personal data we collect from you is handled by us during our relationship with you.
2 INFORMATION WE COLLECT ABOUT YOU
Information you give us
2.1You may give us personal data about you, in several ways. These include:
2.1.1Through a third party for example: your school or college or family members.
2.1.2During an interview or meeting.
2.1.3During training events.
2.1.4Corresponding with us via our website contact form, by phone, email or post.
2.1.5Completing a survey.
2.1.6Publicising information into the public domain. For example, sharing your story to inspire others.
2.2The information given to us may include the following information about you:
2.2.1Full name.
2.2.2Photograph.
2.2.3Marital status.
2.2.4National Insurance number.
2.2.5Salary and employment history.
2.2.6Contact details, including home address, email address, mobile number.
2.2.7Passport, birth certificate or ID and work permit details.
2.2.9Previous educational records and achievements.
2.2.10Information required for complying with our safeguarding procedures.
2.2.11Information about your physical or mental health, or disability status, or dietary requirements to ensure your health and safety during our programmes and to provide appropriate adjustments.
2.2.12Information about your race or national or ethnic origin, your gender, age social class or sexual orientation to ensure meaningful equal opportunity monitoring and reporting.
2.2.14References (as an applicant or potential supplier).
3 HOW WE MAY USE YOUR INFORMATION
Information you give to us
3.1We will use the information you give to us to pursue the following legitimateinterests (as applicable to our relationship with you):
3.1.1Promote the objects and interests of our programmes, ensure the most efficient management of Octavia Learning and ensure that Octavia Learning’s legal obligations are adhered to.
3.1.2To store this information on our management information system/s.
3.1.3For purposes of recruitment.
3.1.4To enable us to receive your services.
3.1.5To enable you to take part in the programmes we offer.
3.1.6To manage payments, fees and charges.
Information we may collect about you from our website
3.2We will use this information for the following legitimate interests:
3.2.1To contact you if you have made an enquiry about one of our services or programmes.
3.2.2To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
3.2.3To improve our website to ensure that content is presented in the most effective manner, and your online experience is as effective and appropriate as possible.
3.2.4To ask you to leave a review or take a survey.
When we disclose information
3.3To pursue one of the legitimate interests set out above, we may share your personal information with:
3.3.1People engaged with work on behalf of Octavia Learning, for example freelance facilitators.
3.3.2Local authorities, education authorities, the Department for Education, SEN SEN co-ordinators, social services or the police where we have reason to believe there are safeguarding concerns in respect of a child.
3.4We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce our contract (between us and you) and other agreements.
Where we need to get your consent
3.5We will not market our services to you without your consent and you have the right to ask us not to use your contact details for marketing. Please contact becky@octavialearning.co.uk if you no longer wish to be contacted by us.
4 YOUR RIGHTS
4.1Under the GDPR, you have the following rights:
4.1.1Right to correction. You have the right to have inaccurate personal data about you rectified.
4.1.2The right to erasure. You have the right to request that we delete your personal data where: (a) the personal data are no longer necessary in relation to the purposes for which they were collected or processed; (b) you withdraw your consent to processing for which we previously obtained your consent; (c) you object to the processing and, as a result, we agree to cease that processing; (d) the personal data has been unlawfully processed;and (e) we are required to erase the personal data to comply with the law.
4.1.3Right to restriction. You have the right to obtain from us the restriction of processing where: (a) you contest the accuracy of the personal data we holdabout you; (b) the personal data has been unlawfully processed; (c) we no longer need the personal data but they are required in limited circumstances; and (d) you object to the processing and, as a result, we agree to cease that processing.
4.1.4Right to request transfer. In certain circumstances, you have the right to receive personal data from us in a structured, commonly used and machine-readable format and the right to transmit it to a third party organisation.
4.1.5Right to object. You have the right to raise an objection to any of our processing. Please tell us if you object to any type of processing that we do and we will work with you to address any concerns you may have.
4.1.6Right to object to marketing. If you do not want us to process your personal data for direct marketing, please tell us and we will ensure that we no longer do this.
4.1.7Right to complain to the ICO. Whilst we would always prefer it if you approached us first about any complaints or queries you may have, you always have the right to lodge a complaint with the Information Commissioner’s Office.
4.1.8Right to request access. You have the right to access personal data we hold about you. Please contact our Data Protection Officer if you wish to do so at becky@octavialearning.co.uk.
5 HOW LONG WE KEEP PERSONAL INFORMATION
5.1We will not keep any personal data about you for any longer than is necessary for
the purposes for which the personal data are processed.
6 USE OF OUR WEBSITE
6.1Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.